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Price Affordability
Product or Service Quality

recently the bagger and cashier failed to hand over all purchased items. i didnt realize until i got home (its not fast food, i shouldnt have to check the bag) it was infuriating that i had to go,all the way back.

the bagger was still at the same check out, remembered me and my purchases but was oblivious to the fact that they were still there when i left. she blankly stared at me with no offer of attempting to locate. luckily another employee finally came by and said they put the, in the back. she stopped and talked to several other employees on the way, taking her good old time.

no one apologized. totally unacceptable.

tonight, with 5 people in line, the cashier proceeded to engage a customer in ridiculous conversation, completely stopped scanning and bagging. friendly is okay, inconsiderate to the other customers is NOT.

when i mentioned that it would be nice if there was more efficiency, she was beligerant and something about her 'bones degrading' what??????

on top of this incredibly poor service, I regularly find expired items throught the store. this place is a disgrace!

Reason of review: Poor customer service.

Monetary Loss: $100.

Preferred solution: Full refund.

I didn't like: Poor decision making, Dangerous spoilage, Customer service.

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I left my job to start work at a Sprouts store here in Parker, Co. I will always do my best to give the best customer service.

I know this customer is in another state but don't give up on your store because of one experience that wasn't up to par. Sprouts is a great store with great food that is healthy, not isles and isles of unhealthy carbs and sugary foods. I have noticed very caring people at my new store and I am so excited to finish training and working to assist all my customers with the best customer service. I appreciate this customers opinion so I will make sure I don't make the same mistake.

Thank you for your comments and I am sure it is being handled. Sherry


Try working at a place that is understaffed and over worked. These places are still expected to do do great sales with less labor. Make sense?

to Rock #1518966

No it doesn't. That the problem the rich do not care and trust me they should!! Just saying..


I am Deidra, i am a Sprouts employee and am mortified by one person's incompetence at that location and at that time. I apologize for this experience and hope you recalled their name when reciting to their supervisor regarding that incident.

We are not all lazy. I know my colleagues and i rarely take breaks and go out of our way to give superior service and information to those we serve. You are the reason for us showing up You are the reason we provide for our own households. We are humans living in a troubled society as well so please talk to us about what we can do to make the time WE Share pleasant for us both.

We assume people are mean or lazy by an experience but in reality we do not know their situation past experiences or mental health conditions to justly say that one moment in time is who that person is or how independently varied locations with numerous personalities handle issues but nothing gets better without communication.

I say this humbly and ask that you give us another opportunity to serve your needs. Thanks for letting me know that people notice whether it is spoken or unspoken.


Deidra Alldredge #707

to Anonymous #1518968

Great comment and well said!!


I Hope Nobody has anything bad to say about me?! My Father Died Of a Heart- Attack a year- Ago & I’m trying to be Positive! Do NOT make me a Victim; Customers!

to Maximillian Gosselin #1459203

Don't go back to you are ready to focus 100 percent on your job.I am sorry for your loss but your customers have their own personal disasterAnd they put it aside long enough to deal with driving and shopping and expect you to help them finish the project in a positive professional manner.They are not your support group and they don't need to give you a break.

to Anonymous #1518972

Employee are doing their best and mistakes do happen. Also it a farmer market and not a grocery store. Attitudes swing both ways!!


Yes it is just a cashier job. But we are expected to be friendly to everyone.

Some want to chat some want to buy and run but we are not mind readers. You say the conversation was ridiculous and maybe it was but did you think she should have told the customer she was stupid and to shut up. The lines get long for several reasons. Sprouts cuts hours and there are rarely baggers available.

On the other hand cashiers have to look up codes for bulk items, write rain checks, customers leave the line for one more item, go to the car for forgotten wallet, ect. If you expect perfection you just wont find it.

to Anonymous #1536978

Sorry you are pissed

to Anonymous #1538414

Totally true !


Don't blame the cashier! Sprouts hires cheap labor. U get what u pay for


Cashiers have a lot to pay attention to, if not friendly complaint, know thousands codes for different produce products, requests for. Different bags, long lines, no codes on bulk items, usually 4 digits long etc., occasionally we have a beg left behind as we turn to help the next in a hurry person...sorry ya had to drive back.

Gilbert, Arizona, United States #1322247

Ya'll forget ppl are human. The company is actually really cool and treats its employees pretty good (depending on the management but still), not to mention does a lot of donations and works hard to help the community it serves.

If you acted short during the incident then of course they aren't going to be the most happy to help you - and like yeah, bags are left, things go wrong, people call off or they are understaffed, and some workers are just lazy- just like you were to not check your bags while loading up your vehicle/cart. When you complain about something as simple as this, not rude or bad mannered staff but happy and human?

You're just someone either so full of privilege or hate you can't emphasize with these workers.


to Geirge #1439219

You're great


Stop going there.


You sound like a complete ***. Trying working in retail for once and learning to incorporate some *** patience and decency into your life.

If the worst thing to happen to you all day is a BAG left at the GROCERY STORE then your life doesn't seem bad at all.

Try losing a family member then come tell me that you forgetting to grab all your own *** groceries is an actual problem. *** off.

to Hannah Grand Junction, Colorado, United States #1301850

That's a low blow.....I've lost a Mom and

it still hurts a year later....but has nothing

to do with items you wanted to fix for

dinner and have to turn around and go

back because the bagger forgot to do

their job. I've seen them pushing things aside instead of putting them in a bag with other stuff.......then forget it.

to Hannah #1319835

Woo-hoo thank you for saying that!

to Anonymous #1362788


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